Can the voice specifically mention the audiologist's department?

Absolutely. If you offer hearing protection and hearing aids, you can include a specific option for this in your menu. For example, 'press 2'.

What is the ideal length for the message?

Keep it around thirty seconds. It should be informative and promote your online booking system, but without irritating the customer.

Does the voice sound too commercial?

We instruct our voice actors to speak in a stylish, caring, and approachable way. They always avoid a 'shouty' advertising tone.

Can I also add on-hold music?

Do you need on-hold music? You can choose a royalty-free track from our library or leave it out. You will see any surcharge immediately in your total.

Telephone consultations for the optician

Attentive to customers in the shop, calm on the phone

Name: Telefonie voor de Opticien
Brand: Voices
Price: 89.00 EUR
Availability: InStock
Rating: 5 (369 reviews)

A ringing phone disturbs personal contact during a precise eye test or when offering style advice for choosing frames. Answer calls smoothly and professionally. You can easily direct callers with questions about their order or new appointments via a phone menu or voicemail.

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Google rating5.0/5369 reviewsCompatible with any shop-based and portable device

Why every optician’s shop is optimising its accessibility

The modern optician’s is all about delivering a seamless, personalised customer experience. People come to your shop for a professional eye test and style advice on a pair of glasses they’ll wear for years to come. When you’re in a one-to-one consultation in the fitting room or examination room, you can’t leave the customer to answer the phone. At the same time, customers keep phoning: Have my new glasses arrived yet? Have the lenses been delivered yet? Can I book an appointment for an eye pressure test?

How do you adjust the focus in your optician’s?

By using a friendly, professional welcome message, you can elegantly overcome this problem. A warm voice on the phone conveys the care, professionalism and precision that people expect from an optician. You can mention straight away in the message that customers will receive a text message as soon as their glasses or contact lenses are ready, which will save you a mountain of routine phone calls. This way, you maintain a calm atmosphere in the optician’s, whilst still ensuring the caller feels they have received a polite and high-quality welcome.

Choose a warm, clear voice
Select an intonation that combines precision and healthcare with accessible and stylish retail.
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Crystal-clear audio for your shop

We guide you from A to Z: from script advice to the voice that best fits your company.

Stemacteur bewerkt voice-overtracks in zijn homestudio, microfoon naast het scherm.

A soft, friendly tone of voice without any sudden spikes in volume.
Supplied in formats suitable for business and DECT telephone systems.
Fast delivery times, ideal for use during busy summer sunglasses campaigns.
A polished and stylish performance by professional actors.

Phone menu voice talent

Direct contact met de beste Vlaamse en internationale voice-overs voor elk project. Boek zonder verrassingen achteraf: *transparante tarieven*, vaak *binnen 24 uur* geleverd en altijd de garantie op een *perfect eindresultaat*.

All phone menu voice talent

Scripts for the optician’s

Voorbeeldscript

Queue and online calendar

Welcome to Opticians [Bedrijfsnaam]. Our opticians are currently in the examination room for personal eye tests or assisting customers with style advice in-store. Did you know you can easily schedule an eye test or lens check using our online booking system on our website? Are you waiting for new glasses or contact lenses? We will automatically send you a message as soon as they are ready for collection. If you have another enquiry, please hold the line, and we will assist you as soon as we are free.

Why this script works

1.A polite way of letting customers know that the shop staff are busy.
2.Taking immediate action by proactively answering two frequently asked questions (appointment & status) online.
3.Expectation management where the customer knows that waiting is necessary, but that their turn will come.